CSR

Compliance

Basic Approach

The Achilles Group has formulated a Charter of Corporate Behavior, which embodies the fundamental principles for corporate action that realizes compliance and respects corporate ethics, and has also formulated a Code of Conduct that specifies concrete standards in relation to the above. All Achilles Group personnel—including executive officers and contract and part-time workers—are required to understand the Charter of Corporate Behavior and to comply with the Code of Conduct. Revisions are made to the Charter of Corporate Behavior and the Code of Conduct corresponding to changes in society’s expectations, including the SDGs (They were previously revised in April 2019).

Compliance Promotion Activities

Employee taking on online compliance training (Tokyo Head Office)Employee taking on online compliance training (Tokyo Head Office)

The main compliance promotion activities implemented in FY 2020 are as follows. Trainings were held online in principle, and when trainings were held in a group format, the number of participants was limited and other infection control measures were implemented, including ventilation and mask wearing.

  1. Held compliance trainings:
    • Topic: Subcontract Act
    • Topic: Harassment prevention (in response to amended legislation)
  2. Implemented a compliance awareness survey for officers
  3. Other necessary adjustments to rules made in response to revision of relevant laws, etc., and making employees aware of these adjustments.

Reporting and Consultation System

The Achilles Group has established, and utilizes, a hotline (internal reporting system) as a means for consultation and reporting in the event of improper, unlawful or unethical action by an organization or individual, or action that violates the Achilles Action Guidelines, or where it is determined that there is a danger of such action. In regard to matters relating to the Achilles Group’s directors or senior managers, several reporting windows have been put in place, including a window for reporting directly to the Members of the Audit & Supervisory Board; in this way, the Achilles Group endeavors to ensure that any unlawful behavior is discovered and remedied at an early stage, thereby minimizing the risk to the company. Furthermore, internal rules have been put in place to ensure that persons who report improper behavior do not suffer any adverse consequences.

The hotline is also used for consultation and reporting regarding harassment; every effort is made to ensure that persons requesting consultation or submitting reports do not suffer any adverse consequences as a result.

Regarding any violations of human rights that may come to light through the operation of the hotline and the occasional questionnaire surveys, such matters will be discussed at the periodic meetings of the Compliance Committee, and appropriate measures will be taken.

Hotline framework

Hotline framework