Corporate Profile

Privacy Policy

Achilles Corporation (hereinafter referred to as the “Company”) believes that the proper handling of personal information entrusted to the Company by customers, business partners, shareholders, employees, and other stakeholders through its business activities is a social responsibility. The Company complies with the Act on the Protection of Personal Information (Act No. 57 of 2003) and related laws and regulations, and endeavors to handle personal information, personal data, and related information appropriately.

1. Name of Business Operator Handling Personal Information

Achilles Corporation
Shinjuku Front Tower, 2-21-1 Kita-Shinjuku, Shinjuku-ku, Tokyo 169-8885, Japan
Ichiro Hikage, President and Representative Director

2. Acquisition of Personal Information

The Company acquires personal information by lawful and appropriate means.

3. Purposes of Use of Personal Information

The Company handles acquired personal information in accordance with the purposes set forth below and will not use such information beyond the scope of those purposes without the consent of the individual concerned, except where permitted by laws and regulations.

  • (1) Response to Customers and Business Partners

    • To provide or improve products, services, and related information handled by the Company.
    • To send materials and catalogs related to products and services handled by the Company.
    • To propose products and services handled by the Company.
    • To provide information by direct mail, email, or other means concerning the Company or products and services handled by the Company.
    • To provide information on and conduct training programs, events, campaigns, and similar activities handled by the Company.
    • To provide information on, conduct, aggregate, analyze, and prepare statistical materials regarding surveys, monitoring programs, and similar activities handled by the Company.
    • To send prizes for events, campaigns, and similar activities handled by the Company.
    • To respond to inquiries, consultations, and opinions related to the Company or products and services handled by the Company.
    • To provide and carry out after-sales services, maintenance, and similar services for products and services handled by the Company.
    • To conduct marketing analysis concerning purchase histories and usage histories of products and services handled by the Company, and to provide advertisements and proposals for new products and services tailored to preferences.
    • To develop new products and consider new services.
    • To manage customer information of customers and business partners, communicate regarding business negotiations and meetings, perform and manage contracts and transactions, and carry out other management and administrative operations necessary for business activities.
  • (2) Response to Shareholders

    • To exercise rights and perform obligations under the Companies Act.
    • To implement various investor relations measures, such as shareholder benefit programs and surveys.
    • To manage shareholders, including the preparation of records based on various laws and regulations.
  • (3) Response to Officers, Employees, and Retirees

    • To pay remuneration to employees and other personnel, including wages and bonuses, perform personnel and labor management, provide welfare benefits, and manage occupational health and safety.
    • To carry out social insurance and tax procedures.
    • To make emergency contact and respond to disasters.
    • To carry out other operations incidental to employment relationships and business activities.
  • (4) Response to Applicants for Recruitment and Hiring Activities

    • To review, decide, and communicate hiring results.
    • To contact successful applicants prior to joining the Company.
    • To use application information of successful applicants as the Company’s personnel information after they join the Company.
    • To carry out other operations in the course of recruitment and hiring activities.

4. Joint Use

The Company may jointly use personal information within the following scope in order to achieve the purposes of use.

  • (1) Items of Personal Data to Be Jointly Used

    • Unless otherwise specifically requested by the individual concerned, all personal data held by the Company, including addresses, names, postal codes, telephone numbers, fax numbers, email addresses, and other similar information.
  • (2) Scope of Joint Users

    • The Company and its domestic subsidiaries.
  • (3) Purposes of Use by Joint Users

    • Please refer to “3. Purposes of Use of Personal Information” above.
  • (4) Party Responsible for Joint Use of Personal Information

    • Please refer to “1. Name of Business Operator Handling Personal Information” above.

5. Provision of Personal Information to Third Parties

The Company may provide personal data held by the Company to business partners or other third parties, excluding third parties located overseas, in any of the following cases:

  • (1) Where the consent of the individual concerned has been obtained.
  • (2) Where all or part of the handling of personal information is outsourced.
  • (3) Where personal information is provided in connection with the succession of business due to a merger or other reason.
  • (4) Where required by laws and regulations.
  • (5) Where it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the individual concerned.
  • (6) Where it is necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual concerned.
  • (7) Where it is necessary to cooperate with a national government agency, local public entity, or a party entrusted by such agency or entity in performing affairs prescribed by laws and regulations, and obtaining the consent of the individual concerned may impede the performance of such affairs.
  • (8) Where personal data is provided to an academic research institution, etc., and such academic research institution, etc. needs to handle the personal data for academic research purposes, including cases where part of the purpose of handling such personal data is for academic research purposes, excluding cases where there is a risk of unjustly infringing the rights and interests of individuals.

6. Provision to Third Parties Located Overseas

The Company may provide personal information held by the Company to third parties located overseas in any of the following cases:

  • (1) Where the consent of the individual concerned has been obtained in advance for provision to a third party located overseas. In such cases, the Company will provide the individual concerned with information that may serve as reference, including information regarding the personal information protection system in the relevant foreign country and the measures taken by the third party to protect personal information.
  • (2) Where the third party is located in a country prescribed by laws and regulations as having a personal information protection system equivalent to that of Japan.
  • (3) Where the third party implements, by appropriate and reasonable means, measures concerning the handling of personal data that are consistent with the intent of the provisions of Chapter IV, Section 2 of the Act on the Protection of Personal Information, and where the implementation of such measures is ensured between the Company and the third party.
  • (4) Where any of the cases set forth in 5. (5) through (8) above applies.

7. Handling of Cookies

  • (1) The Company’s website uses cookies and other tracking technologies to make the website more convenient for users, such as when they revisit the website. Data called cookies may be sent to and stored on the user’s computer. Cookies collect information concerning access history and usage status on the Company’s website; however, cookies do not contain personal information such as the website user’s name, address, telephone number, or email address.
    The Company shares information collected based on cookies issued by the Company with its domestic group companies and partners in social media, advertising distribution, and data analysis. The Company uses the following tools to analyze its website.

    Please note that users may disable cookies or delete stored cookies by changing the settings of the browser on their computer, tablet, or smartphone. However, in such cases, some services on the Company’s website may not function properly.

  • (2) The Company uses information collected based on cookies and the results of analyzing such information for the following purposes:

    • To understand users’ usage status and improve convenience.
    • To provide services that meet users’ needs.
    • To collect information for advertising distribution.
    • To distribute notices and advertisements through advertising distributors.
      In using such information, the Company may combine it with certain personal information provided by users to the Company when applying for services or on similar occasions. In such cases, the Company will obtain the prior consent of the customer concerned and use the information appropriately within the scope of the purposes of use set forth in (2) above.
  • (3) Some social networking services (SNS) may automatically receive information, such as user IDs and information about the website being accessed, from websites on which an SNS “button” or similar feature is installed, even if the user does not click such “button” or feature.

8. Outsourcing of the Handling of Personal Information

Within the scope of the purposes of use, the Company may outsource the handling of personal information held by the Company to service providers with which the Company has entered into agreements concerning the protection of personal information. In such cases, the Company will exercise necessary and appropriate supervision over personnel handling personal information and over such service providers, including subcontractors.

9. Security Control Measures

The Company implements the following security control measures to prevent leakage, loss, or damage of personal information held by the Company or personal information to be acquired by the Company.

  • (1) Formulation of a Privacy Policy

    The Company has formulated a Privacy Policy to ensure the proper handling of personal data.

  • (2) Establishment of Rules for Handling Personal Data

    The Company has established internal rules regarding methods for handling personal data, responsible persons, personnel in charge, and their respective duties.

  • (3) Organizational Security Control Measures

    The Company appoints a person responsible for administrative operations concerning the handling of personal data. The Company also clarifies the personnel who handle personal data and the scope of personal data handled by such personnel, and has established a reporting and communication system to the responsible person for administrative operations in the event that facts or signs of violations of the Act on the Protection of Personal Information or internal regulations are identified.

  • (4) Personnel Security Control Measures

    The Company conducts regular training for personnel who handle personal data. In addition, matters concerning confidentiality, including personal information, are set forth in the work rules.

  • (5) Physical Security Control Measures

    The Company manages entry and exit in areas where personal data is handled. The Company also implements measures to prevent theft or loss of devices, electronic media, documents, and similar items used to handle personal data. When such devices, electronic media, or similar items are transported, including within business offices, the Company implements measures to ensure that personal data cannot be easily identified.

  • (6) Technical Security Control Measures

    The Company implements access controls to limit the personnel in charge and the scope of personal information databases, etc. handled by such personnel.
    The Company has put in place mechanisms to protect information systems that handle personal data from unauthorized external access and malicious software.

  • (7) Understanding of External Environment

    When handling personal data in a foreign country, the Company implements security control measures after understanding the personal information protection system in the country where the data is stored.

10. Provision of Personal Information by Children

The Company asks that children provide personal information only with the consent of a parent or guardian.

11. Procedures for Disclosure and Other Requests Regarding Personal Information

Please contact our customer service department using the contact information below following to inquire about or confirm your personal information, or request its correction or deletion.

12. Inquiries Regarding Personal Information

For questions, concerns, complaints, or other inquiries from the individual concerned, a legal representative, or other relevant party regarding the handling of personal information entrusted to the Company, please contact the inquiry desk below.

[Inquiry Desk]

Customer Service Office
Achilles Corporation
Shinjuku Front Tower, 2-21-1 Kita-Shinjuku, Shinjuku-ku, Tokyo 169-8885, Japan

Toll-free:
0120-89-4192
Fax:
03-5338-8111
Telephone Reception Hours:
9:00 AM–5:00 PM
Closed:
Saturdays, Sundays, national holidays, New Year holidays, and summer holidays (Bon holidays)

For email inquiries through this website, please use the Customer Service Office form on the “Contact Us” page.

13. Customer Responsibility

This website may contain links to other websites. Please confirm the handling of personal information on linked websites at your own discretion and responsibility. The Company assumes no responsibility for the content of linked websites or for any damages arising from the use of such websites, except in cases of willful misconduct or gross negligence on the part of the Company.
The fact that a link to this website exists does not mean that the Company recommends the use of the linked website or the products, services, companies, or other matters posted thereon, nor does it necessarily mean that there is any special relationship, such as an alliance, between the Company and the linked website.

July 2026
Achilles Corporation